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Bug Repporting
LACOJ recognizes that your feedback is a
valuable source of information for continuous
product improvements. To enable this
communication channel, LACOJ provides a bug
reporting form as a service to LACOJ partners and
customers without a
Service Agreement. If you would like to
report a potential bug on any LACOJ product, we
welcome your bug submission by e-mail. Upon
receipt of your bug report, an e-mail
acknowledgment containing a Bug identification
number (ID) will be sent. This is a bug
reporting service only and submitting a
technical problem will not enable you to receive
technical support.
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Search
the Installation Knowledge Center
Please
search the Center to see if the bug information,you wish to raise
to our attention, is
already available in the Center. |
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Submit
a new LACOJ product bug report |
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Submit
additional bug information (must have the Bug
ID#) |
Note: LACOJ customers who have an Active
Service Agreement with Support Services should
use established reporting methods to report a
suspected bug.
Information on LACOJ Global
Services |
Support
Services
LACOJ offers a broad portfolio of Technical
Support Services tailored to the needs of
partners and end users;
with support centers located in North America,
Europe and Asia Pacific, and staffed by LACOJ's
highly skilled support engineers.
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Self-Help
Available to our customers anytime anywhere
is our 24x7 Self-help support web site. |
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| >> Online Support |
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| >> Latest News |
Jan.12, 2010 |
AVI/MPEG CD MAKER 6.20 Released.
Support for more CDs
Fix some minor bugs |
Jan.04, 2010 |
AVI/MPEG DVD MAKER 6.10 Released.
Better burning engine and faster speed
Fix some minor bugs |
Dec.14, 2009 |
MaxViso 5.50 Released.
Fix some minor bugs |
Nov.27, 2009 |
PHOTO2CD 8.00 Released.
Support for more picture formats
Fix some minor bugs
|
Nov.15, 2009 |
DVD Super Kit 5.00 released.
Supprot more formats
Fix some minor bugs
|
| Oct.20, 2009 |
MaxViso 5.30 Released.
Fix some minor bugs |
| Oct.18, 2009 |
LACOJ released MUSE Version 6.10 which supports over 20 formats.
Fix some minor bugs |
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