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Bug Repporting
LACOJ recognizes that your feedback is a
valuable source of information for continuous
product improvements. To enable this
communication channel, LACOJ provides a bug
reporting form as a service to LACOJ Partners and
Customers without a Support
Service Agreement. If you would like to
report a potential bug on any LACOJ product, we
welcome your bug submission by e-mail. Upon
receipt of your bug report an e-mail
acknowledgment containing a Bug identification
number (ID) will be sent. This is a bug
reporting service only and submitting a
technical problem will not enable you to receive
technical support. The bug reporting service is
e-mail only.
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Search
the Installation Knowledge Center
Please
search the Center to see if information is
already available on the bug you wish to raise
to our attention. |
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 Submit
a new LACOJ product bug report |
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Submit
additional bug information (must have Bug
ID#) |
Note: LACOJ customers who have an Active
Service Agreement with Support Services should
use established reporting methods to report a
suspected bug.
Information on LACOJ Global
Services |
Support
Services
LACOJ offers a broad portfolio of Technical
Support Services tailored to the needs of
partners, corporate accounts, and end users;
with support centers located in North America,
Europe ,and Asia Pacific, and staffed by LACOJ's
highly skilled support engineers.
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Self-Help
Available to our customers anytime anywhere
is our 24x7 Self-help support web site. Locate
key information about available product fixes,
corrections, updates and security advisories all
found by reviewing our Installation
Knowledge Center or visiting our Support
Download Area. |
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| >> Other Useful Resource |
| > May.12,2008 MaxViso 3.70 released, the New Digital Frame Gadget. |
| > Jan.25, 2008 LACOJ's Digital Home Software, AVI/MPEG CD MAKER , Chosen by Spain's Top System
Integrator, Prominent Technologies. |
| > Apr.13, 2008 PHOTO2CD 6.50 was released, a magic tool. |
| > Jun.3, 2007 LACOJ Live Wins DPS Innovations 2006 Design and Engineering Award. |
| > Mar.13, 2008 DVD Super Kit 2.80 was released, "For Vista". |
> Apr.3, 2008 AVI/MPEG CD MAKER 3.90 was released, certified for much easier Data Preservation Tool.
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SELF-HELP SERVICES
OTHER LINKS
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Contact | 