LACOJ    Contact  |     About LACOJ    
HOME | | | |
 
Home > Support > Bug Reporting
  Home
  Overview
  Resource Center
  Download
  Support Center
  FAQ
  Help Files
  Bug Reporting
  Contact
 

Bug Repporting

LACOJ recognizes that your feedback is a valuable source of information for continuous product improvements. To enable this communication channel, LACOJ provides a bug reporting form as a service to LACOJ partners and customers without a Service Agreement. If you would like to report a potential bug on any LACOJ product, we welcome your bug submission by e-mail. Upon receipt of your bug report, an e-mail acknowledgment containing a Bug identification number (ID) will be sent. This is a bug reporting service only and submitting a technical problem will not enable you to receive technical support.

Search the Installation Knowledge Center
Please search the Center to see if the bug information,you wish to raise to our attention, is already available in the Center.
  Submit a new LACOJ product bug report
  Submit additional bug information (must have the Bug ID#)

Note: LACOJ customers who have an Active Service Agreement with Support Services should use established reporting methods to report a suspected bug.

Information on LACOJ Global Services

Support Services

LACOJ offers a broad portfolio of Technical Support Services tailored to the needs of partners and end users; with support centers located in North America, Europe and Asia Pacific, and staffed by LACOJ's highly skilled support engineers.

 

 
 

Self-Help

Available to our customers anytime anywhere is our 24x7 Self-help support web site.

>> Online Support
>> Latest News

Jan.12, 2010

AVI/MPEG CD MAKER 6.20 Released.
Support for more CDs
Fix some minor bugs

Jan.04, 2010

AVI/MPEG DVD MAKER 6.10 Released.
Better burning engine and faster speed
Fix some minor bugs

Dec.14, 2009

MaxViso 5.50 Released.
Fix some minor bugs

Nov.27, 2009

PHOTO2CD 8.00 Released.
Support for more picture formats
Fix some minor bugs

Nov.15, 2009

DVD Super Kit 5.00 released.
Supprot more formats
Fix some minor bugs

Oct.20, 2009

MaxViso 5.30 Released.
Fix some minor bugs

Oct.18, 2009 LACOJ released MUSE Version 6.10 which supports over 20 formats.
Fix some minor bugs
About | Site Feedback | Contact Us | Careers | Privacy | Terms and Conditions | Site Map
Copyright © 2001~2010 LACOJ Inc.All rights reserved.