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General Questions |
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MaxViso |
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DVD SUPER KIT |
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AVI/MPEG CD MAKER |
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AVI/MPEG DVD MAKER |
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PHOTO 2 CD |
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MUSE |
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FAQ-AVI/MPEG CD MAKER
How can I register
AVI/MPEG CD Maker after payment?
We will email a registration code to you after
we receive your order fee. Then you may use this registration
code and user name to register.
Registration procedures:
1. Run ACM.
2. Click"register" button on the main panel and
a registration page will pop up.
3. Input your registration code and user name, and then click
"yes".
4. After your registration completes, the"register"and"buy"
buttons will disappear. Now, you can enjoy the full version
of AVI/MPEG CD MAKER freely!
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As a registered
user, do I need to pay surcharge for upgrading?
No, you needn't. Upgraded version is absolutely
free for all registered users.
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May I pay by
credit card?
Yes, of course. Paying by credit card is the
most effective way to get your registration code. You may
order AVI/MPEG CD MAKER at the following address.
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Does your trial
version have any limitation?
Yes, it does. Trail version can burn a 200M disc
only.
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How much should
I pay for AVI/MPEG CD MAKER?
Our price is $*24.95*.
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What are the
installation requirements?
1. Windows 98 SE, Windows ME, Windows NT 4.0,
Windows 2000, or Windows XP
2. Pentium-II 450 MHz or faster processor
3. At least 64 MB of RAM
4. A CD-R drive.
5.1 GB free hard drive space
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What OS does
ACM support?
Our software works on Window series operating
systems, e.g. Windows 98 SE, Windows ME, Windows NT 4.0, Windows
2000, or Windows XP. We don't have versions working on Linux,
Mac OS for the moment.
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How to install
ACM on my computer?
You may follow these procedures to install:
1. Download our software on your computer.
2. Double click the installing file.
3. Follow the directions on the installing program step by
step to install ACM.
4. The installation completes successfully.
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How to uninstall
ACM?
Run the Add/Delete program from the control panel
in Windows; choose and double click ACM to uninstall the software.
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How to upgrade
ACM? Do I need to register again after upgrading?
First, please uninstall the old version completely
and install the new version.
Second, please register it again.
If you get some trouble, please contact us.
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How to switch target format from VCD to SVCD?
Press the word "SVCD" on the blue bar, a small window will pop up, press "Yes" to confirm it, then the mode will change to SVCD. And you can switch it back. Please note that, after confirm it, the video files will be removed from the list.
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How to use AVI/MPEG CD MAKER to make a VCD? (if you have never used this software before, please refer to this.)
1. First, please double click the icon on the desktop to run the software.
2. Then the software LOGO comes out. After the main panel appears, check VCD or SVCD to burn.
3. Choose an appropriate capacity option for the target CDR. (The option you choose should be smaller than or equal to, but not bigger than the real capacity of your CDRs).
4. Click the “Add video files” button, a search box will pop up, by which you can find the video file you want to burn, and add the file to the source list.
5. Click the Play button to preview the real effect, before you burn to your CDR. Of course, you can disregard the button if you do not want to preview.
6. Click “Start burning” button to burn files to your CDR
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Can ACM support
the video file in RM format? What kind of file formats does
it support?
ACM cannot support files in RM format for the
moment, now it supports only files in AVI and MPEG format.
But we are sure more file formats, including RM, will be supported
by ACM soon.
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Why I cannot
add AVI or MPEG1 video files when I want to burn them to SVCD?
Now only files in MPEG2 format can be burned
to SVCD due to some encoding problem. But we are sure that
more file formats will be supported in the new version.
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How long does
it take to burn a CD/R?
It depends on some factors, such as the CPU and
RAM of your system, the capacity of your CDR and so on. Generally
speaking, it takes about 25 minutes to burn a 640Mb CDR.
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Can I play the
VCD and SVCD made by ACM on my VCD player?
Sure. Most of the VCD players and DVD players
support CDR or CD-RW.
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Why some disks
cannot be played on VCD players or DVD players?
Not all the VCD/DVD players support all CD-R
and CD-RW. You may refer to the User Guide of the VCD/DVD
player; there are instructions on the player's compatibility
with CD-RW and CD-R.
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Why some video
files cannot be added to the source list shown by a "No
Correct Decoder installed!" message?
To carry out all the functions of the software
completely, you should install both directX8.0 and Divx5.02
or above on your system. Otherwise some files in some special
formats cannot be used. What's more, only MPEG1 and AVI file
can be burned to VCD, and only MPEG2 files to SVCD. Besides,
as a result of the complicated encoding solution, it is possible
that a few video files cannot be recognized.
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Sometimes the
files cannot be previewed though they can be added. Why? What
does the message of"Invalid media format"mean ?
As a default, MPEG2 files cannot be supported
by Windows Series Operating systems.
This can be solved by installing other media player software
on your system, such as Power DVD.
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